How do I validate my email address?

Once you have registered you will automatically be sent an email from the service with instructions on how to validate your email address, the email contains a link that will confirm to the service that you have received the email.

Once you validate your email address you can access the service immediately. Until you have validated your email, you will not be able to lodge enquiries.

Please keep in mind that this validation link will expire after three (3) days. In the instance where you need to resend the verification email to yourself, log in with your username and password and click the Resend button above your contact details on the left-hand side of the screen:

This will issue you with a new validation link. Log out of CorridorAccess, then go to your email inbox to locate the email. After clicking the link, re-login to CorridorAccess and you will now be able to see the New Enquiry button to begin lodging requests.

Note: If you stayed logged in to the website between clicking the Resend button and clicking the link, you may get a "Validation failed" error. Please log out of the CorridorAccess site, close any windows/tabs and try the validation link again.

If you do not receive your registration email, please check your junk/spam folders. If it is still lost, please contact our call centre for assistance on 0800 248 344.